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ABOUT US

We're The Force Combating The Maun Heat

Established in 2015, Frozen Donkey has been dedicated to providing top-quality supply and maintenance solutions for air conditioning and refrigeration both in Maun and the Okavango Delta. With years of industry experience, we have built a reputation for excellence, reliability, and exceptional customer service.

OUR SERVICES

At Frozen Donkey, we specialize in a comprehensive range of air conditioning and refrigeration services to meet the needs of both residential and commercial clients. Our skilled technicians are trained to handle:

  • Air Conditioning Repair: Expert diagnosis and repair of air conditioning units to ensure optimal performance and energy efficiency.

  • Refrigeration Repair: Prompt and professional repair services for refrigerators and freezers to maintain temperature consistency and food safety.

  • Preventive Maintenance: Scheduled maintenance services to prolong the lifespan of your air conditioning and refrigeration systems, reducing the risk of unexpected breakdowns.

  • System Installation: Professional installation of new air conditioning and refrigeration systems tailored to your specific requirements.

  • System Upgrades: Upgrading outdated or inefficient systems to improve performance, energy efficiency, and overall comfort.

  • Emergency Repairs: 24/7 emergency repair services to address urgent issues and minimize downtime, ensuring your comfort and convenience.

  • Ensure the efficiency and safety of your cooking and heating appliances with our expert LPG installation and maintenance services. From gas ovens and stoves to geysers, fireplaces, and grills, our skilled technicians provide professional installation and thorough servicing and safety checks. Trust us to enhance your home’s comfort and functionality with reliable LPG solutions. Experience peace of mind and superior performance with our dedicated services.

With over 9 years of industry experience, our team at Frozen Donkey combines technical expertise with a passion for customer satisfaction. We continuously invest in training and technology to stay ahead of industry trends and provide our customers with the best possible service. Our commitment to excellence has earned us the trust and loyalty of our clients, making us a preferred choice for appliance repair solutions.

EXPERIENCE

At Frozen Donkey, we take pride in our accountability and integrity. We stand behind our work and strive for transparency in every interaction. Our team is committed to delivering reliable, high-quality repairs, ensuring that you receive exceptional service from start to finish. With Frozen Donkey, you can trust that your appliances are in capable hands, backed by our dedication to accountability and customer satisfaction.

ACCOUNTABILITY

TESTIMONIALS

Client Success Stories: Hear What Our Clients Say

Great service, super friendly

Kevin L, Maun

We needed our SnoMaster Fridge cable replaced, very efficient helpful service from Bafana. Job done.

Carmon K. Maun

Friendly, professional and efficient service! You guys are doing such a fantastic job! Well done!

Sanwynne C, Maun

OUR MISSION

Keeping Maun Cool

At Frozen Donkey, our mission is to revolutionize the appliance repair industry by providing reliable, high-quality solutions that enhance the comfort, convenience, and quality of life for our customers.

 

We are dedicated to delivering exceptional service marked by integrity, professionalism, and a relentless commitment to exceeding expectations.

 

Our team of skilled technicians is driven by a passion for innovation and continuous improvement, ensuring that we remain at the forefront of technological advancements and best practices in the field.

 

With a focus on building lasting relationships built on trust and reliability, we strive to be the premier choice for all our customers' appliance repair needs, delivering peace of mind and satisfaction with every service call.

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